sandrasells web store FAQ section

New items can be sold out rather quickly, but we may get more soon! Please contact me via email ([email protected]) and we will do our best to notify you if the item becomes available again. Please include the best email address for reaching you when the item becomes available.

The size show on the website will be converted into international size before products are put on sale, which is standard and regular. Therefore, if you find that the size you get is not the same as shown on the website, don’t panic and worry. That size we sent you is right. Put them on first and see how it turns out. If they don't fit you well, you could return them definitely. (Please check our return policy)

The camera's perspective and the extent of lighting may cause a little color difference. Hope you could understand us. If it does not affect the appearance and mood about your favorite clothing, we hope you can keep clothing. We will give you promotion code as the compensation for the future purchase. However, we will try our best to avoid the matter happens.

I only do business on line.

I like to give you plenty of payment options: I accept Visa, MasterCard credit card as our secure payment method which accepts all kinds of credit or debit cards. I also do accept email transfer to [email protected] as well as PayPal. I do not accept personal checks or money orders. I also take security very seriously indeed, so your details will be safe with us. All credit and debit card holders are subject to validation and authorization by both myself and the card issuer, to maintain security and prevent fraud.